Poor customer service is rampant in today’s society. In fact, a recent report on the subject found that the issue costs businesses more than $75 billion a year as consumers switch to other providers because they don’t feel appreciated or are tired of dealing with rude or unhelpful representatives. In some cases, these customers may be inspired to do even more.
Coalition Against Insurance Fraud Urges Seniors to Avoid Medicare Scams
The phone rings. When you answer, a pleasant voice wishes you a good day and politely informs you that there is an issue with your Medicare account that needs to be remedied. When you ask what the problem is, you’re told you need to provide your social security and a bank account or credit card number so the organization can update its files, send out a new Medicare card, issue you a refund for overpayment or some other logical-sounding reason. You comply with the request and go about your business, never realizing you’ve been scammed until it’s too late.
The Crawford Hotel: A Special Place to Stay
Hotels are often places that are necessary to stay in while traveling. But a few hotels offer a truly special experience and are a destination in their own right. At The Crawford Hotel in Denver, Colorado, guests actually have the opportunity to stay inside the city’s landmark train station, Denver Union Station.
RewardExpert spoke with Tiffany Owen, general manager of The Crawford Hotel, about why the hotel is so unique and how travelers for both business and pleasure alike can experience a one-of-a-kind stay.
Personalized Drinking: Coffee Ripples Prints Images and Messages Onto Your Favorite Foamy Beverage
For some caffeinated connoisseurs, coffee is a true art form. Stylishly, the innovative folks at Coffee Ripples have made that kind of an aesthetic a reality with their patented technology in the beverage industry. Through a clever combination of inkjet and 3D printing, they’ve designed an original machine, the Ripple Maker, that actually prints vivid, high-resolution images and messages onto foamy drinks in just 10 seconds. The device has been brought into service by hospitality workers, independent coffee shops and businesses around the globe—personalizing pick-me-ups like never before.
Chatting Live with the Credit Card Nerd on Youtube
Thanks for listening to my YouTube live podcast interview with Chase at The Credit Card Nerd Podcast. I really enjoyed the opportunity to share my story with you and discuss the latest travel news and credit card trends.
Canadians Rank Money as Greatest Source of Stress Says Financial Planning Standards Council
There are many things in life that cause tension, from trying to succeed in your career to dealing with interpersonal relationships. However, when asked what causes them the most stress, 41 percent of Canadians surveyed by the Financial Planning Standards Council (FPSC) responded that money tops them all.
RewardExpert spoke with Kelley Keehn, the FPSC’s consumer advocate, about the results of the Financial Stress Survey and where worried Canadians can go for help assuaging their financial fears.
Method Partners With Duck Creek To Envision The Future Of Insurance
In order to compete in an ever-changing marketplace, it’s vital that companies are able to provide their customers with the services and products they’re looking for—and deliver an outstanding experience throughout the entire consumer interaction.
Goldmoney Leads the Way in Precious Metal Investing and Financing
If you’ve ever wanted to invest in gold, silver, platinum or even bitcoin, online investment platform Goldmoney should be on your radar. Founded in 2014 by entrepreneurs Roy Sebag and Josh Crumb, and previously known as BitGold, Goldmoney is the leading online platform for investing in gold and other types of commodity funds.
Worldpay Is Changing the Way the World Does Business
For more than four decades, Worldpay has brought progress to the payments processing industry with their payments technology. Formed in 1971 as part of Fifth Third Bank, the company was innovative when it developed and implemented the first shared online ATM network in the U.S. In January of 2018, the #1 merchant acquirers in the U.S. and U.K. (Vantiv and Worldpay Group, respectively), merged to form the new Worldpay, Inc., becoming the largest processor of credit and debit card transactions in the world.
CalHFA Brings the American Dream to Low- and Moderate-Income Californians
Achieving the American Dream can be an expensive journey no matter where you decide to live; however, some places are going to be a lot more expensive than others. For example, the median price for a home in a coastal county in California, such as Santa Clara County, is going to be over $1 million, while the median price for a home in the middle of South Carolina will be about $165,000.
Color Makes Genetic Testing More Affordable and Accessible
Genetic testing was originally used to confirm or dispel a particular diagnosis of a genetic condition. But thanks to modern science and technology, genetic testing can now be used as a preventative tool.
Better Sleep Council Brings Awareness to Sleep Quality
It’s long been known that the amount of sleep you get—or lack thereof—affects your mood and mental state. However, it’s important to note that your mood, such as anxiety, can affect the quality of your sleep. We spoke with Mary Helen Rogers, VP of marketing and communications with the Better Sleep Council, to learn more about their mission and the correlations between sleep and your quality of life.
TuGo Offers Travel Insurance to Canadians
There are many things to get in order when planning your vacation or long-term trip. You’ll need to submit your vacation request to HR, make arrangements for Fido and grab some vacation essentials at the store. If you’re traveling outside of the country, there will be even more things to check off your to-do list before departing, such as ensuring your passport is up to date.
Give Your Business a Competitive Edge With TrueCommerce
In today’s hyper-competitive business environment, it’s critical for a company to streamline operations. EDI (electronic data interchange) can help companies hit that elusive goal by improving customer service and transaction time, reducing potentially damaging mistakes and integrating critical functions. One company offering a platform for EDI is TrueCommerce.
“The TrueCommerce Foundry network forms the connective tissue between disparate companies and processes. It simplifies the buying, selling and fulfilling by ensuring accuracy, timeliness and cost effectiveness,” said Ross Elliott, the president of TrueCommerce, who spoke to RewardExpert about the benefits of using his company.
Let AppZen Solve Your Company’s Auditing Needs
With the hustle bustle of business today, a lot of back office processes are often ignored or outdated. Expense reports and audits are time consuming and many errors are overlooked. AppZen is the world’s leading artificial intelligence solution for office processes, and their algorithm takes auditing from 20% to 100%—all in real time, according to Co-Founder and CEO, Anant Kale.
He and Co-Founder Kunal Verma founded AppZen in 2012 with a “vision to build the next generation of AI-driven applications for the enterprise.” RewardExpert spoke with Kale about how his business saves companies money and time, and how their technology stacks up against the rest.
Falcon.io Helps Companies Master Social Media
By offering tools that streamline and simplify social media marketing, Falcon.io makes it easier for brands to connect with customers.
Remind Keeps Schools and Parents Connected
With technological advances moving at the speed of light today, sometimes effective communication can get lost in the shuffle. One of the areas in which messages should not get confusing or left behind is between schools and parents. With a company called Remind, that problem can be fixed in an easy, effective way.
More than 27 million educators, students and parents use Remind every month. RewardExpert spoke with Remind’s Vice President of Marketing, Kylee Hall, about how using Remind just makes sense for everyone that sends and receives communications that matter.
Train Your Employees for Success With Tooling U-SME
With daily operations being so busy and time consuming at many organizations, training oftentimes goes on the backburner. Instead, it should really be the backbone, as a successful employee is a trained one. RewardExpert spoke with Vice President of Tooling U-SME, Jeannine Kunz, about the importance of well-trained employees and how her company is the leading provider of learning and development for the manufacturing industry.
WebJaguar: All Your E-Commerce Needs in One Place
If you’re looking for a better way to operate and promote your business, look no further than WebJaguar. Its highly customizable e-commerce platform offers solutions for just about every business need when it comes to online selling.
“Currently three-quarters of our clients are B2B customers and one-quarter are B2C,” stated WebJaguar Founder and CEO, Bachir Kassir. “But we offer a full-fledged platform that can help any business meet their goals.”
Ensure a Healthy Financial Future With Personal Capital’s Free Software and Tools
If you’re juggling multiple debts, you’re not alone. According to data from the Federal Reserve’s recent Survey of Consumer Finances, as analyzed by TIME magazine’s Money, the average American under the age of 35 carries $67,400 in debt.