How to Book Asiana Airlines Asiana Club Awards

How to Book Asiana Airlines Asiana Club Awards

Asiana Airlines is Korea’s second largest carrier after Korea Air. Asiana Club, the airline’s loyalty program, offers members exceptional deals on certain routes, including flights between the U.S. and Korea, Europe, and parts of South America. The program also has some unique perks, like its generous family mile sharing and pooling program and the ability to pay for excess baggage with miles.

Asiana’s program isn’t the most flexible, though. It doesn’t offer miles plus cash awards or free stopovers. You can book complex itineraries, but you have to call and you’ll probably have to pay extra. Fuel surcharges, however reasonable, are also levied on all Asiana flights and most partner airlines.

To earn Asiana Club miles, you can fly on Asiana or one of its partners, transfer points from Starwood’s Preferred Guest, or earn miles using the Asiana Visa Signature Credit Card. The Asiana card has a generous earning scheme, offering three miles on tickets and two for groceries and gas.

Asiana Visa Signature® Credit Card
Asiana Visa Signature® Credit Card
LEARN MORE
Get 30,000 Bonus Miles after you make $3,000 or more in purchases within the first 90 days of account opening.
3 miles for every dollar you spend on Asiana Airlines purchases.
2 miles for every dollar you spend on gas and at grocery stores.

Although Asiana Club only has one award fare (no flex, market, saver, etc.), it does have peak and off-peak redemptions. High season tickets are notably more expensive, increasing the cost by 50 percent. This table gives the dates for high season on Asiana flights in different regions:

Departures 20152016
International flights (departure Americas)5.16 to 7.5, 12.5 to 12.235.14 to 7.3, 12.5 to 12.23
International (non-US departure area)1.1 to 1.11, 2.13 to 2.22, 7.23 to 8.24
AND
9.24 to 9.30, 12.24 to 12.31
1.1 to 1.10, 2.5 to 2.9, 7.16 to 8.21
AND
from 9.9 to 9.16, 12.24 to 12.31
Domestic Flights1.1, 2.17 to 2.23, 5.22 to 5.25
AND
7.17 to 8.23, 9.25 to 9.29, from 10.8 to 10.11
AND
12.24 to 12.27, from 12.30 to 12.31
1.1 through 1.3, 2.5 to 2.10, 6.3 to 6.6
AND
from 7.22 to 8.28, 9.13 to 9.19, 9.30 to 10.4
AND
from 12.30 to 12.31

When Should You Use Asiana Club Awards?

Asiana Club was a distance-based program, but it recently changed to a region-based scheme. Under the new program, the best values are on specific routes, but since there are two different award charts, they differ depending on whether you’re flying on Asiana or a partner airline.

For award flights to and within Korea, flying on Asiana Airlines offers the best value. For round-trip flights between the U.S. and Korea, business class can be booked for as little as 105,000 miles, and first for as little as 140,000 miles. Asiana’s luxurious First Suites only coast 160,000 miles. Round-trip tickets within Korea are only 10,000 miles.

Asiana Club miles offer some of the best value among Star Alliance carriers on flights to Europe, particularly if you avoid fuel surcharges by flying on United or Air Canada. Round-trip tickets can be as low as 50,000 miles in economy, 80,000 in business, and 100,000 in first.

Flying on Star Alliance partners to southern South America also offers excellent savings, plus there are no fuel surcharges. Economy costs 50,000 miles, business class is 70,000, and first runs 90,000.

It’s typically best to keep your itineraries simple. Although Asiana says it allows seven stopovers on partner flights, they aren’t free. You can book segments separately and add them together, but that costs more miles. The airline does allow open jaws.

Partners Bookable Online:

  • None

Partners Bookable by Phone:

  • Adria Airways
  • Aegean Airlines
  • Air Canada
  • Air India
  • Air New Zealand
  • All Nippon Airways
  • Austrian Airlines
  • Avianca
  • Brussels Airlines
  • Copa Airlines
  • Croatia Airlines
  • EgyptAir
  • Ethiopian Airlines
  • Etihad Airways
  • EVA Air
  • LOT Polish Airlines
  • Lufthansa
  • Qatar Airways
  • Scandinavian Airlines
  • Shenzhen Airlines
  • Singapore Airlines
  • South African Airways
  • Swiss International Air Lines
  • TAP Portugal
  • Thai Airways
  • Turkish Airlines
  • United Airlines

When to book by phone:

  • Award flights with complex itineraries
  • To book partner airlines
  • When changing an existing itinerary

See below for our phone booking tips.

How to search for Asiana Club award seats online:

Finding your way around the Asiana website can be a bit confusing, at least for U.S. customers.

You’ll first have to log in to your Asiana Airlines account. Select the “log in” tab in the upper right corner of the airline’s homepage and you’ll see this page:

How-to-Sign-Up-to-Asiana-Club

Once you’ve logged in, hover over the “reservations” tab and click “mileage ticket issuance.”

About-Redemptions-with-Asiana

On the next page, click “international mileage ticket issuance” to book an international flight.

Mileage-Ticket-Asiana-Club

That will take you to the search page. Fill in the departure and arrival airports and dates. You can search for all of the available cabins at the same time by checking “all classes.”

Asiana-Club-Example

Next you’ll be able to see the award ticket availability for two weeks before and after your preferred dates. The calendar shows the cheapest available class. F refers to first class, B to business and E for economy.

Booking-High-Season-example-Asiana-Club

The dates in our example only have first class availability. If you want to fly business or economy, you have to remember the dates these classes are available on, then click “go back” and change the search dates.

The outbound flight is considered off-peak and costs 80,000 miles in first class. The inbound flight is during the high season, and costs 120,000 miles:

Booking-High-Season

Flights departing from the U.S. and from outside the U.S. have different off-peak dates, which apply even if the flights are on same itinerary. That’s why the inbound flight costs 50 percent more.

If you’re flexible, you can sometimes avoid paying more by changing dates.  If the travel dates are moved up one day, making the return date August 27, then both flights will cost 80,000 miles.

Booking-Low-Season_Asiana-Club

Hit “select” to add the flights to your itinerary.

How to Confirm and Book Asiana Airlines Award Flights Online

After selecting your flight, you’ll see a summary showing the cost in miles, in addition to the taxes, fees and fuel surcharges. In this example, the flights cost 160,000 miles and $246.14. Fuel surcharges account for $161.80 of that amount, which is relatively low compared to many airlines.

Asiana-example-of-booking

Hit continue and enter your billing information to complete the booking.

Phone Booking Tips

Asiana Club award booking phone number: 1-800-227-4262

Asiana’s U.S. call center is located in California and is open Monday through Friday between 8:30 and 5:30 PST. Try to avoid lunch hours when waits can be long.

You have to call to book flights on partner airlines and to create complex itineraries.  Thankfully, there’s no fee for booking by phone.

Asiana agents are usually well-trained and very courteous. However, it’s always a good idea to research your itinerary online beforehand. If you are booking a Star Alliance flight, the United Airlines website is easy to use and includes most partners.

Important award booking considerations

  • Except for LOT Polish Airlines and Turkish Airlines, European Star Alliance partners have high fuel surcharges
  • High season tickets cost 50 percent more
  • Stopovers are not free
  • Open jaws allowed
  • One-way awards available
  • No change fees
  • Excess baggage can be paid for with miles
  • Cancellation fees are low, only $30 or 3,000 miles
  • Family mile sharing and pooling allowed
  • No miles plus cash awards