LAN Airlines is the flag carrier of Chile. Its main hub is Santiago National Airport. In 2012, LAN Airlines merged with the Brazilian TAM Airlines, creating the largest airline holding company in South America. The two carriers are slated to be fully integrated in 2018.
LAN Airlines operates a frequent flyer program called LANPASS. It uses a region-based award chart for LAN Airlines flights, and a distance-based chart for oneworld and other partners. LANPASS is a solid program offering its best redemptions on short flights.
When Should You Use LANPASS Awards?
LAN offers excellent service in all cabins, including economy. You will have better food and more legroom on LAN than with most U.S. carriers flying to Latin America, plus an individual entertainment system. If you have a choice, it’s probably worth going with LAN.
In general, the cost of award flights are competitive with other programs. One-way redemptions for short flights of 500 kilometers or less on partner airlines cost only 6,000 LAN kilometers (3,728 miles) for economy. That’s about what you spend using British Airways’ Avios, which offers excellent rates on short hops.
Short flights between the U.S. and northern parts of South America are another good redemption. An award ticket between Miami and Lima costs 48,000 kilometers (29,825 miles), which is comparable to what AAdvantage would charge for the same flight.
Partners Bookable Online:
- No partners bookable online
Partners Bookable by Phone:
- Alaska Airlines
- American Airlines
- British Airways
- Cathay Pacific
- Japan Airlines
- TAM Airlines
- Malaysia Airlines
- Qatar Airways
- Royal Jordanian
- S7 Airlines
- SriLankan Airlines
When to Book by Phone:
- For partner airlines
- To book complex itineraries
- When making any changes to an existing itinerary
See below for our phone booking tips.
How to Search for LANPASS Award Seats Online:
Go to the LANPASS homepage, and log in.
Select the flights you want on the days you’ve chosen and click “continue.”
How to Confirm and Book LANPASS Flights Online:
Review your final itinerary on the next page. You’ll also see the total amount of taxes and fees charged for the flight.
Hit “continue” and you’ll be asked to provide your billing information and to confirm your purchase.
- LANPASS U.S. phone number: 1-866-435-9526
LAN’s agents are typically helpful and knowledgeable. If you happen to run into someone who cannot help you, try calling back and talking to a different agent.
Important Award Booking Considerations:
- Excellent business class cabin
- Top-notch food and amenities in all classes
- Free stopover or open jaw on LAN and most partners
- No fuel surcharges
- Saver awards can be hard to find on popular routes