With more and more businesses going global these days, and people constantly traveling or working from home, it’s becoming harder to get everyone in the same place, let alone the same conference room. With FreeConferenceCall.com, up to 1,000 people can connect with each other via audio, video or screen sharing at absolutely no cost. RewardExpert spoke with Vice President of Product Development, Jeff Erickson, about how the company’s services can help boost productivity, and how it stands apart from competitors.
How it All Began
FreeConferenceCall.com was founded by the company’s CEO, David Erickson, in 2001. His goal was to provide more efficient communication opportunities to individuals on a global scale without ridiculous fees.”He was really interested in telecom and decided he wanted to pursue it and try to do something that nobody else had done in the industry, which was to provide free conferencing – basically giving it away for free by removing the organizer fee,” stated Erickson.
He purchased the $10 URL, which now averages over 21 million participants a month.
The company gets about 100,000 sign-ups per month on their website and is available in 195 countries around the world. “We are now the second largest audio conferencing provider in both the world and the US,” said Erickson.
Free Features and Paid Features
Most of the services on FreeConferenceCall.com are what the website name states – they’re free. It offers free audio conferencing, video conferencing and screen sharing for up to 1,000 users. In addition, it offers free recordings, free storage on their site, drawing tools, chat controls and more.
If a business wants to go the extra mile, there are some other features that can be purchased for minimal fees. Some of these include custom greetings, custom hold music, extra storage, no access codes for US participants, and toll-free 800 numbers to those in the US.
Desktop and Mobile Apps
FreeConferenceCall.com is available on the iPhone in the App Store and on Android for Google Play. “They provide exactly what we do on our website – audio conferencing for free for 1,000 people – you can video conference on the app, you can do screen sharing on the app. So they’re very robust. And, as we like to say, they’re actually very simple to use too,” explained Erickson.
With everyone always on the go, the flexibility is incredible. “It’s really a perfect marriage,” said Erickson. “You can access us in 195 countries, and we’re available in 30 languages. And we have local dialing numbers in about 72 countries right now.” This allows people in different countries to connect globally for free.
How it Compares to Others
When FreeConferenceCall.com launched, it made conference calls accessible to everybody – business owners, undercover police officers, taxi drivers, families, teachers, etc. “That really opened up the market,” described Erickson. “It really just increased the usability to anybody because it’s free.”
While the company offers so many free, valuable services, Erickson said that the customer service is also unparalleled. “We have a customer service team that’s available 24/7, 365 days a year. It’s really unheard of to be doing what we’re doing, and nobody else in the industry is doing what we’re doing at zero cost.”
Erickson also said the numbers speak for themselves. “The fact that we do 1,000 people per call – it far surpasses what any of our competitors are doing – even ones that are doing paid conferencing.”
In addition, he said that his company provides more – that it is constantly developing and keeping up with the times. “Being we have our own phone network and are one of the largest in the world, we have the ability to constantly provide new features. And we listen to our customers. We really pay attention to what our users have to say and try to design it around them, as well.”
What’s Next on the Horizon
The future continues to look bright for FreeConferenceCall.com. Erickson said that the company is stepping into the podcasting world with its new app called Bullhorn. As the website states, Bullhorn blends the world of professional business with a social audio component. The free mobile app allows users to broadcast to large groups. “Podcasting listeners can tune into any series in a library,” Erickson stated. And there is also a dial-in feature, which provides another free way for someone to listen to the podcast, in addition to streaming.
“If you stream, it takes your data, and provides you a way to dial in and listen to the same podcast that you would if you were streaming. And so you have the option. This works well if you’re traveling or driving.” The website is bullhorn.fm and it is available and in both iTunes and Google Play. For more information, visit FreeConferenceCall.com to learn more.