Privacy Policy

Last updated on January 4, 2016.

Thank you for using RewardExpert.

At RewardExpert, we are committed to protecting the security and confidentiality of the information and data you provide to us. Please read the policy to learn about RewardExpert’s privacy practices. By visiting this website, you agree to accept our collection, use and disclosure practices of your information in accordance with this policy.

What type of information does RewardExpert collect?

RewardExpert collects information through your use of our RewardExpert Website in order to provide customized service to each user and to help monitor and improve our services to you. While using this RewardExpert Website, you may be required to provide certain forms of information and data, including personally identifiable information (“PII”) that can be used to contact or identify you and other non-personally identifiable information (collectively “User Information”). For example:

Information You Provide Us.

Upon registration you would need to enter PII, such as your e-mail address, name and home address, and telephone number. We may also ask you to provide us with optional information such as frequent flyer or travel reward/loyalty program information. While your provision of this information is optional, we require most of this information in order for us to provide RewardExpert Service.

Information that Automatically Collected (“log information”).

In order to provide, monitor, analyze and improve our service, we automatically collect some non-personally identifying information when you visit our RewardExpert Website. This may include your search preferences as related to your specific searches while using our site, your IP address, browser type (i.e., Internet Explorer, Chrome, Safari), the time and date of your visit and other statistics. In addition, we may use third-party services to collect data regarding your online activity to aid in customizing your experience on our RewardExpert Website.

Social Media Login Functionality.

It is possible to register on this website using third-party social media login credentials (i.e. Facebook and Google). If you chose to login through social media login functionality, you permit us to use and access specific identifying information related to those third-party social media accounts. We may access information from or about you, such as gender, location and other information you have chosen to make available, through a third-party social media provider when you make use of the social media features on our RewardExpert Website or through the social medial provider.


When you register with or use certain features, you are opting to receive communications from RewardExpert. We may use your e-mail to send you Service-related notifications, including administrative, transactional or legal messages (“transactional communications”). We may also use your e-mail to send you announcements and newsletters (“marketing communications”). You may opt-out of receiving these marketing communications at any time via clicking the “Unsubscribe” link on the e-mail or through our Customer Service via Contact Us

We will retain records of any communications between you and RewardExpert and the content of those communications, via e-mail or otherwise.

Posted Material.

Postings on any blogs, message or chat rooms will not be treated as confidential and RewardExpert may use and provide such information to its Affiliates and Providers for any business purpose deemed appropriate by us.


By using this RewardExpert Website, you consent to the use of Cookies or other similar tracing tools by RewardExpert, and some our third-party providers. RewardExpert, and some of our third-party providers may use Cookies and other tracking tools to customize our service and for other internal business practices. These may include, but not limited to, enabling you to use RewardExpert Website features, collecting information about travel destination which are of interest to you, collect anonymous data in order to gage RewardExpert Website performance, storing your language preference, and tailoring advertisements to your interests. When you use the RewardExpert Website, we may use both “session” and “persistent” cookies (small text files) to transmit information about you and your use of the Service (i.e., your IP address, browser type, search preferences, etc.), as well as the date/time of your use. You may block some cookies through your browser settings at any time. However, please note that if cookies are disabled there are some features of our RewardExpert Website and RewardExpert Service which may not function properly.


RewardExpert does not knowingly collect User Information from minors and if we become aware of such an occurrence, we will delete the information. If you are a parent/guardian of a minor who has submitted information, please Contact Us

How does RewardExpert use your information?

With your consent, RewardExpert uses your User Information only for providing and improving this RewardExpert Website and RewardExpert Service. We do not share or sell any of your PII to third-parties for advertising purposes.

Who does RewardExpert share my User Information with?

  • Third Party Vendors - We may share your non-personally identifiable information with business analytics vendors who provide services or functions on our behalf and/or are authorized to collect information on our behalf, via Cookies or other technologies, as necessary to operate RewardExpert Website features or facilitate online tailored advertising services.
  • Business Partners - We may share User Information with business partners with whom we may either jointly offer products and services, or whose products or services may be offered on our RewardExpert Website. You should know that if you choose to access these optional services through our business partners, we may share User Information about you but we do not control or monitor their privacy practices.
  • Referring Website - We may share User Information with referring websites and we encourage you to review the referring website’s privacy policy.

We do not allow these parties to access nor do we share your PII with these parties. Please note that these business partners and third party providers may be located outside the United States, in countries/regions which may have lower level of data privacy and protection than those offered in your country of residence. Nonetheless, we will aim to protect your information in accordance with strict data protection standards.


We may share your User Information with RewardExpert affiliated companies. With your consent, this sharing enables to provide information about products and services, whether travel related or otherwise which may be of interest to you. With regard to this shared information or access to your information, our affiliates will follow privacy and data protection practices that are at a minimum as those described in this Privacy Policy and comply with applicable laws governing the transmission of promotional communications, including opt-out procedures.

Social media providers. When you access certain social media features through our RewardExpert Website or if you connect to your RewardExpert account to a social media provider, you are sharing information with the social media provider (such as Facebook) and the information you share will be governed by their privacy policies (including that we may access such information via the social media provider). Please note that the relevant social media provider has their own privacy policy. You may be able to modify your privacy settings for these social media providers; we encourage you to review their policies.

External Links.

The RewardExpert Website may contain links to other sites. Unless otherwise indicated herein, we do not share your User Information with unaffiliated third party services whose links may appear on the RewardExpert Website and are not responsible for their privacy practices. Through third-party login functionality, we may receive information about you from such third-parties. Your interactions with those third-parties are governed by their respective privacy policies. Once you leave our RewardExpert Website, our Privacy Policy no longer applies. We advise you to refer to their respective privacy policies.

We may also disclose your User Information to government entities or third-parties if required to do so by law or in the good faith belief that disclosure is necessary, in response to court orders, subpoenas or other legal processes; in order to establish or exercise our legal rights or to defend against any legal claims; or as otherwise required by law. In doing so, RewardExpert reserves the right to raise or waive any legal objection or right available to us.

We may disclose your User Information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms and Conditions of Use and other agreements.

We may disclose your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. In the event of a corporate change of control, including through a merger with, acquisition by, or sale of assets to another entity, we may sell or otherwise transfer all information you provide to us, including personally identifiable information, to that entity.

How can you review or change the User Information collected by RewardExpert?

You may decline to provide RewardExpert with information. However, as a result, RewardExpert may not be able to provide all or part of its Services. You may terminate your account with us at any time by contacting Customer Service via the Contact Us link on RewardExpert Website. After termination, you will not be able to see or make changes to your User Information. You may, however, open a new account.

You may view and change Cookies preferences via your browser’s options.

As a registered user, you will be able to access and update your contact information by visiting the My Account page. You may also make changes to Your Account in your profile information, including the option to “Unsubscribe” from commercial e-mails. Please note that we may retain all information you previously submitted for both analytical and record keeping purposes. Please note that we reserve the right to send you transactional and other communications (i.e., service announcements, administrative messages, and surveys) without offering you the opportunity to opt-out of receiving them.


RewardExpert undertakes reasonable efforts to secure and prevent the loss of information we collect. Please note, however, that no safeguarding measure or method of electronic transmission is 100% secure and we cannot guarantee the absolute security of your information. We encrypt many of our services using Secure Sockets Layer technology (“SSL”) and restrict access to User Information to only those parties which need to know it in order to process the information on our behalf. Employees and subcontractors must adhere to RewardExpert privacy and data protection standards in order to the standards as set for this in this Privacy Policy.

How will RewardExpert notify you regarding changes to the privacy policy?

This Privacy Policy is effective as of January 4. 2016. It will remain in effect except with respect to any future changes in its provisions.

RewardExpert may from time to time update this Privacy Policy. Updates will be in effect immediately after being posted on this page and will be reflected by a revision to the “last updated” date at the bottom of this Privacy Policy. If there are material changes to this Privacy Policy, registered users will be notified via e-mail to the address you provided us containing the link to the updated policy or by placing a prominent notice on Whether changes are deemed material is in our sole discretion. We strongly advise that you review this policy regularly to stay up-to-date with how RewardExpert protects the PII we collect.

Your continued usage of the service after we post an update to this Privacy Policy constitutes acknowledgment and acceptance by you of these modifications and your consent to follow and be bound by the modified Privacy Policy.

Can third-parties collect PII about the user’s online activities from RewardExpert’s RewardExpert Website or internet service?

See Who does RewardExpert share my User Information with? above.

“Do Not Track”

We do not respond to Do Not Track (“DNT”) at this time.

For California Residents

Unless you agree to such disclosure, RewardExpert does not disclosure your User Information to third-parties for direct marketing purposes.

Where does RewardExpert operate?

RewardExpert servers and data center are located in the United States but the third-parties we deal with may be located in the United States and other countries or regions. RewardExpert may share information internally and information collected may be transferred to countries outside the United States for the purposes as described in this Privacy Policy. Please be advised that with your consent we may share your information for the purposes herein with employees, sub-contractors, corporate partners and affiliates, and service providers in the United States and other countries or regions in operating this Service. At a minimum, subcontractors will use the same protections (i.e., security safeguards/protocols and contractual provisions) for the regulated data if/when it leaves the country.

If you are visiting our website from outside the United States, please be aware that you are transferring your User Information outside your country or region to be stored and processed in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as and less restrictive than those in your country or region, but please be assured that we take steps to ensure that your privacy is protected. By using our RewardExpert Website and Services, you understand, agree and consent to your information being transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Contact Us

For any questions about this Privacy Policy, please Contact Us

This Privacy Policy is effective as of January 4. 2016.

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